Repair & Return Programs
Reliable Pallet Repair and Return Programs
Millwood offers trusted pallet repair solutions designed to extend the life of your pallet supply and reduce waste. Our pallet repair services give you the flexibility to send us your damaged pallets, whether originally built by Millwood or not, and we repair them for continued use. With our pallet repair and return process, you gain cost savings, sustainability benefits and a dependable partner who ensures you get the most value out of every pallet.
Custom Pallet Repair Services
From building pallets for long-term clients to recovering and repairing older stock, Millwood adapts repair and return programs to fit your unique needs. We also help companies manage excess or unwanted pallets by taking them apart and creating the exact type of pallet you require.
Sustainable, Cost-Saving Benefits
Our pallet repair and return programs reduce landfill waste, cut packaging taxes tied to non-sustainable materials and support your environmental goals while lowering costs.
Complex Packaging Needs? No Problem.
We know that no two applications are the same. That’s why we use our ISTA-certified Millwood Lab to test each end-of-line-packaging application against your exact load and handling requirements. Our approach avoids:
- Under-engineering that can result in load failure and product damage
- Worker safety hazards that may result in high employee turnover
- Instead, we deliver a just-right solution—balanced for strength, cost and ease of operation
Why Choose Millwood as Your Solution Provider?
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Customer Centric Approach: We collaborate closely with customers, providing personal service and responsive support to meet your unique needs.
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Industry Expertise Since 1985: With over four decades of experience, Millwood understands the complexities of pallet design and supply chain logistics.
- Innovative Design & Testing: Our in house ISTA certified lab and Pallet Design System (PDS) enable tailored, optimized pallet solutions.
- Manufacturing Experts: From sawmilling, resawing, assembly, heat treating and mold prevention, we have the experience and knowledge to serve you.
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Sustainability Commitment: We are committed to efficiency without compromising our environment.
Frequently Asked Questions
What are pallet repair and return services, and how do they benefit my business?
Millwood’s pallet repair and return services extend the life of your pallets by repairing damaged units and returning them for reuse, reducing costs and supporting sustainability efforts across your supply chain.
Pallet repair and return services provide businesses with a cost-effective way to manage pallet assets. Instead of disposing of broken pallets, Millwood repairs them using proven processes that ensure strength and reliability. These repaired pallets are returned into circulation, minimizing waste and lowering total pallet spend. Businesses benefit from consistent supply, reduced landfill fees and compliance with sustainability requirements such as extended producer responsibility (EPR) laws. Our programs can be tailored to handle your own pallets or surplus pallets from other sources, ensuring you maximize recovery while protecting the environment.
Can Millwood repair pallets that were not originally purchased from your company?
Yes, Millwood can repair and return pallets from any source, not just those originally purchased from us, helping businesses eliminate pallet waste and improve their operations.
Many companies accumulate pallets from multiple suppliers, which can create challenges for disposal and reuse. Millwood’s pallet repair services include taking in non-Millwood pallets, inspecting and repairing them and returning them as usable units. This flexibility allows your business to consolidate pallet repair under one trusted vendor. By diverting these pallets from landfill and putting them back into circulation, you achieve greater cost efficiency and meet sustainability targets. Millwood’s expertise ensures every pallet is repaired to high standards, regardless of its original manufacturer, making us a reliable partner for ongoing pallet management needs.
How do pallet repair programs help reduce environmental impact and meet EPR regulations?
Repairing pallets keeps wood and plastic packaging out of landfills and helps manufacturers comply with extended producer responsibility (EPR) requirements that penalize unsustainable packaging waste.
Pallet repair and return programs significantly reduce a company’s environmental footprint by extending the lifecycle of each pallet. Instead of contributing to landfill waste, pallets are recovered, repaired and reintroduced into circulation. This approach supports corporate sustainability goals and aligns with regulatory requirements. Under EPR laws, manufacturers may face higher costs if their packaging is deemed non-sustainable. By leveraging Millwood’s pallet repair services, companies can lower or avoid such penalties while promoting circular economy practices. The result is a win-win: cost savings through reuse and measurable progress toward environmental and compliance commitments.
What types of businesses should consider a pallet repair and return program?
Any business that uses large volumes of pallets—such as manufacturers, distributors or retailers—can benefit from a pallet repair and return program for cost control and sustainability.
High-volume pallet users often face challenges managing damaged or surplus pallets. Without a repair and return system, these businesses spend more on replacements and disposal. Millwood works with manufacturers, warehouses, food and beverage distributors and other industries to implement pallet repair services tailored to their needs. Whether you are looking to reduce costs, ensure consistent pallet supply or improve your environmental performance, repair and return programs offer clear advantages. With Millwood as your partner, you can expect customized solutions, trusted accountability and measurable results that support both operational efficiency and sustainability initiatives.
What are the cost advantages of choosing pallet repair over pallet replacement?
Repairing pallets is significantly more cost-effective than continuously buying new ones, allowing businesses to stretch their pallet budget while improving sustainability.
When pallets are damaged, replacing them outright drives up long-term costs. Pallet repair services provide an economical alternative, restoring functionality at a fraction of the cost of new pallets. Over time, this translates into significant savings for businesses with large shipping volumes. Additionally, repair and return programs reduce disposal fees, lower EPR-related taxes and ensure supply chain continuity. Millwood’s approach maximizes recovery, meaning you retain more of your assets rather than losing value through waste. This combination of financial and environmental benefits makes pallet repair the smarter choice for businesses committed to efficiency and sustainability.
How can I get started with a Millwood pallet repair and return program?
The first step is to connect with a Millwood pallet expert who will evaluate your pallet flow and design a repair and return program tailored to your operation.
Millwood simplifies the process of setting up a pallet repair and return program. After an initial consultation, our team will assess your current pallet usage, identify repairable units and recommend onsite or offsite repair options based on your needs. We also evaluate opportunities to recover and repurpose surplus pallets that may otherwise go to waste. Once your program is in place, Millwood ensures accountability and cost transparency so you know you’re receiving maximum value from your pallet assets. To begin, simply reach out to a Millwood pallet specialist and we’ll customize a solution that fits your business.