Our People

As a Customer Support Manager, Lori Ramsbottom plays an important role in supporting Millwood’s Regional Customer and Sales operations. She works closely with customers and vendors to ensure seamless communication, dependable service and trusted partnerships across every stage of the process. 

Her ability to build meaningful relationships and provide attentive support helps strengthen the connection between Millwood’s internal Teams, vendor partners and customers. Lori’s journey to Millwood began when a good friend told her about an open position. 

She decided to apply, and as she puts it, “the rest is history.” Over time she has grown with the company and embraced its mission of faith, integrity and service. What keeps her motivated is the opportunity to make a difference every day — by supporting her Team, solving challenges and creating lasting partnerships based on trust and respect.

Throughout her career, Lori has made it a priority to build genuine, trusting relationships with the vendors and operations she works with. Her approachable nature and consistent follow-through have earned her a reputation for reliability and professionalism. She believes that every partnership, whether internal or external, should be built on mutual understanding and the shared goal of helping customers succeed.

Lori appreciates Millwood’s focus on people and purpose. She finds inspiration in the company’s mission to treat others how she would like to be treated.

Guided by strong personal values, Lori leads with honesty, empathy and respect. She believes that doing the right thing and treating others with kindness are the foundations of great service and leadership. Her dedication to these principles continues to shape how she works, serves and supports everyone around her.