As a Strategic Sourcing Manager for National Accounts, Chad works closely with Millwood operations and vendor partners across North America to source the materials and products that support customers every day. He negotiates pricing, qualifies mills, resolves quality or service issues and maintains index-based lumber and pallet pricing data to ensure consistency and transparency for customers nationwide. His role combines strategic thinking, problem solving and relationship management to help Millwood deliver reliable, high-quality solutions at every level.

Chad’s background in the lumber industry spans more than two decades. Before joining Millwood, he spent 20 years working in his family’s lumber and hardware business, where he learned the fundamentals of sourcing, customer service and leadership. When the family business was sold, Chad saw an opportunity to bring his experience to Millwood — a company he already knew as both a customer and a respected name in the industry. The transition was seamless, as his lifelong experience in lumber translated naturally to Millwood’s sourcing and operations model.

What drew Chad to Millwood, and what continues to inspire him, is the company’s culture of servant leadership. “I deeply believe in the idea that the role of a leader is to serve and support those around them,” he says. “At Millwood, that principle is woven into the culture. Leaders genuinely invest in their teams, guide them to reach their potential and prioritize collaboration over hierarchy. It’s refreshing and motivating to be part of that.”

Chad’s focus includes serving multi-location manufacturing and distribution customers with solutions that range from lumber, crates and pallets to scrap management, trucking and sustainability efforts. He values open communication, mentorship and accountability, believing these create an environment of trust where teams and customers alike can thrive.

Through his leadership, experience and dedication to service, Chad helps Millwood strengthen its reputation as a trusted partner across the lumber and packaging industry.

Outside of his work with Millwood, Chad enjoys engaging with industry organizations such as the NWPCA and WPA. “They’re a wealth of knowledge,” he says. “I’ve learned so much through their members and continue to grow from those interactions.”