Our People

Joshua Winters serves as Customer Support Manager for National Accounts, where he is committed to supporting both his Team and customers in whatever way they need. Whether assisting with day-to-day challenges, answering questions or helping resolve issues, Joshua believes that great customer service begins with a willingness to serve others. His dependable approach and genuine desire to help create positive experiences for Team Members and customers alike.

With more than 25 years of experience in customer service, Joshua brings a wealth of knowledge and a customer-first mindset to Millwood. Throughout his career, he has developed a reputation for building strong relationships, solving problems with patience and maintaining a steady focus on meeting customer needs.

His journey to Millwood began through a friend who was already part of the company. After learning more about Millwood’s culture and values, Joshua recognized it as an organization where he could continue doing what he enjoys most while contributing to a Team that shares his commitment to serving others.

Although he is still new to Millwood, Joshua is focused on learning every aspect of his role so he can become a trusted resource for his Team and the National Accounts he supports. He is eager to understand the company’s processes, strengthen relationships across the organization and provide exceptional service as he grows into his position.

The aspect of Millwood’s culture that resonates most with Joshua is its emphasis on serving others. He believes that helping people, both inside and outside the workplace, is one of the most meaningful ways to make a positive impact. That servant-minded perspective aligns closely with the principles that have guided him throughout his career.

Integrity is the value that defines Joshua’s leadership and approach to customer service. He believes in doing the right thing even when no one is watching, taking responsibility for mistakes and learning from every experience. By leading with honesty, accountability and consistency, Joshua strives to build trust with his Team and customers while setting an example that encourages others to do the same.